Support
Warranty Information
What kind of warranty is provided with the purchase of your flutes?
We provide warranty service through our distributors. Click here to find out their warranty policy and service options.
How can I access customer support and services if I encounter any issues with my flute?
For repairs or adjustment services, we recommend contacting the authorized Azumi dealer where you purchased your flute. If you cannot locate an Azumi dealer to assist you, please contact the Azumi distributor in your region here.
Where to buy
Do you offer international shipping, and what are the associated costs and delivery times?
Azumi flutes are sold exclusively through our global network of distributors and retailers. You may find a music store in your region here to acquire further information.
Artist Sponsorships
How to become an Azumi Ambassador?
We would love to cooperate with talents throughout the world. Our local distributors support us in discovering, cooperating and planning events with flutists. Please contact your local Azumi partners for more detail on the Azumi Ambassador Policy and pitch your cooperation proposal.